Frequently Asked Questions

Below are some frequently asked questions about Cadmus. If you need any further details or if the information below is simply not helpful please do not hesitate to get in touch with us via email or Twitter. Or you can get in touch with us directly (Frank or Jay).

• What does the "Home" view show me?

  This is the default view; it shows you the top posts since the last time you checked in. It surfaces new content by hiding posts that you've already read.

• What are the different time spans in the Trending Conversations?

  These show you what was being talked about during that period of time. It is really useful when you need to catch up on what you missed in the last little while. When you first check in to Cadmus we don't have enough historical data and so you might not see very many time spans. But as we start to pull in more of your updates you will seeing them all.

• What are Personal Trending Topics?

  Personal trending topics are like the trending topics in Twitter but it is just from the people you follow. This gives you a good idea of the topics your friends are talking about.

• Why do Twitter posts have comments?

  Cadmus takes all the @replies from your stream and groups it with the original post as a conversation. This way you don't have to go searching for what your friends have been talking about. You can also take part in the conversation by either adding a comment to the original post or replying to one of the comments. And your comments get synced back appropriately into Twitter as @replies. You can read more about it here.

• Does Cadmus remove any posts from my stream?

  No. Cadmus does not remove any posts from your stream. It simply groups and re-orders them. Twitter @replies are shown as comments and related posts are grouped together.

• Does Cadmus support my browser?

  Cadmus has been tested on Firefox 3.5, Safari 4, Google Chrome and IE 8. Let us know via Twitter or email if you are having problems with your browser.

• If I refresh Cadmus in my browser does it count towards my Twitter API?

  No. We manage your Twitter API calls behind the scenes and so everytime you refresh it in your browser it does not affect your API call count.

• Why does Cadmus always say that it is processing my updates?

  If you are seeing this sign every time you check in; your services have been set as inactive and it takes a few minutes to re-activate them again. If you haven't logged into Cadmus in the past week we inactivate your services to conserve Twitter API calls. You can get more information about inactive services here.

• I am having some problems using Cadmus. What can I do?

  You can contact us via Twitter or email and we will help resolve the issue.

• What if I would like to request a feature?

  Let us know via Twitter or email and we will add it to our feature list.

• Where can I find the images and icons that I can use in a post about Cadmus?

  You can download them here.

• Does Cadmus have an API I can use?

  Yes and it is open to everyone. You can find more details about the API here.

• Where did you find those icons in your interface?

  Some of the icons that we use in our interface are a part of the Crystal icon set designed by Everaldo Coelho. We are using them with the consent from the great folks at Yellow Icon.

This page was last updated on Feb 4, 2010.